The Tag Holder should always keep a separate note of his/her IDBI FASTag number, relevant documents and the associated account number in a place readily accessible after purchase of the IDBI FASTag. The Bank/service provider of the Bank will not be liable for any financial loss arising out of unauthorized use of the Tag till such time the Bank blocks the Tag (disabling the utilization of the Tag). The Customer Contact Centre will ask for certain information about the Tag Holder and arrange for blocking the Tag to ensure that it is blocked/ not used fraudulently by any person. The Tag Holder should immediately notify the Contact Centre regarding the loss of the Tag. Loss/Stolen RFID Tag: In case of Loss/Stolen of the Vehicle or any other scenarios of loss/stolen of IDBI FASTag, the IDBI FASTag Holders should immediately lodge an FIR in the local police station and should be able to produce the relevant documents to the Bank. If it is found at the of issuance of tag, that customer is already having tag with other bank, then it is customer responsibility to surrender the existing tag to the respective bank & remove the same before affixing IDBI bank Tag. The Bank has the right to withdraw the privilege attached to the Tag and to call upon the Tag Holder to surrender the Tag through the service provider of the Bank, or their representatives or any other representative of the Bank, without assigning any reason. Fees charged (if any) for the use of the Tag are not refundable under any circumstances. The Bank may, at its discretion, refuse any application for the Tag without assigning any reason. The Bank reserves the right to introduce new facilities or remove existing facilities as and when warranted, without assigning any reasons thereof. Tag holders will be notified of such changes through notification on the Bank's website which will be binding on the Tag holder. The Bank, at its discretion may amend the Terms and Conditions governing IDBI FASTag services. It is the Tag Holder's obligation to maintain a sufficient balance in the designated account to meet the toll transaction and service charges. The IDBI FASTag facilitates transactions at toll plazas against the balance already available in the account connected to the Tag Holder with IDBI Bank. **As per Customer’s request-Subject to wallet guidelines issued by competent authority from time to time.Note: Toll charges deduction from the IDBI FASTag account will be as per the respective toll plazas basis.Security amount would be applicable as per the vehicle class and will be refunded to the customer at the time of closure of RFID Tag account.Charges mentioned above are subject to change. Toll charges will be deducted as per the applicable amount, depending on the vehicle class and the plaza used.The above mentioned tag deposit rates would be applicable as per the vehicle class and will be refunded at the time of closure of FASTag account.Threshold amount is the minimum recharge amount to be done at the time of tag activation.Convenience fee will be applicable for online recharge.Taxes, as applicable, will be levied on all the prescribed fees & charges at the applicable rates.First Time Load : As per Customer’s request**.Tractor / Tractor with Trailer / Truck 4/ 5/ 6 AxleĮarth Moving / Heavy Construction Machinery Tata Ace and Similar mini Light Commercial Vehicles Non -FASTag users will be charged double the fee if they pass through FASTag lanes. From 15th December 2019 all lanes at National Highway toll plaza will be declared as dedicated FASTag Lane except for one Hybrid lane. IDBI FASTag has been made mandatory on 600 + National Highways toll plazas (check for the list here), and is acceptable across over and selected 54+ State highways toll plazas. The “FASTag Partner App” will facilitate more than 6000 dealers in the country to access a single platform and activate the FASTag at the time of delivery of vehicle. The Government of India has mandated that all new vehicles being sold with effect from 1st December, 2017 are to be affixed with FASTag. It is to be affixed on the windscreen of your vehicle, which enables you to drive through toll plazas, without stopping for cash payments as toll charges. IDBI FASTag is a thick paper based tag / device that use Radio Frequency Identification (RFID) technology for making toll payments directly from the Prepaid Wallet, Savings or Current account linked to it.
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